The COVID-19 crisis has been a catastrophe for many businesses. Still, it is possible to turn the situation around and take advantage of the increasing digitisation businesses have had to resort to? After all, some companies come out unharmed, some even in a better condition providing new and innovative solutions. In this article, we will discuss and display why it is important for banks to focus on making the digital flows as efficient for their B2B customers as they are for B2C customers.